Privacy Policy
Effective Date: 30-Jul-2026
Welcome to Trekker's Paradise (“we,” “our,” or “us”), the company operating Trekophilia, our travel information platform that supports hikers and trekkers in exploring trails, planning outdoor adventures, and staying safe during expeditions.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
- Visit our website at https://trekkersparadise.in
- Communicate with us through WhatsApp
- Contact us by email
- Use any services offered by Trekker's Paradise
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following information.
a. Personal Information (Optional)
- Name
- Email address
- Mobile phone number
- WhatsApp number
- Country or city (if voluntarily provided)
b. Communication Information
Depending on how you interact with us, we may collect the following information:
- Messages you send
- Images or documents you voluntarily share
- Travel preferences
- Enquiries
- Feedback
c. Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
2. How We Use Your Information
We use your information to:
- Respond to trekking enquiries
- Provide trekking recommendations
- Deliver customer support
- Improve our website and services
- Communicate with you through WhatsApp or email
- Respond to booking-related questions
- Maintain security and prevent misuse
- Comply with legal obligations
3. AI-Powered Recommendations
Trekophilia may use Artificial Intelligence (AI) to generate travel suggestions, itineraries, destination recommendations, and responses to customer enquiries.
While we strive for accuracy, AI-generated recommendations should be considered informational only. Users should independently verify important travel information before making bookings or travel decisions.
4. WhatsApp Communication
When you initiate a conversation with us through WhatsApp, we may process:
- Your WhatsApp phone number
- Messages exchanged
- Attachments you send
- Information required to respond to your enquiry
We use the WhatsApp Business Platform provided by Meta Platforms, Inc. Processing of messages is also subject to Meta's privacy practices.
We will only send messages that are relevant to your enquiries, bookings, support requests, or where you have provided consent for further communication.
5. Your Privacy Choices
As a user, you maintain total authority over your private logs and coordinate trails on Trekophilia:
Toggle GPS Settings
Control real-time location access directly within device system permission settings.
Modify Profile
Change your display name, email registration coordinates, or display photo at will.
Request Purging
Write to our emergency server queues for complete personal account records deletion.
6. Children’s Privacy
Our mobile platform does not invite registration from children below the age of 13. We do not purposefully collect indices on minor climbers. Unintended record captures will be immediately deleted upon discovery.
7. Third-Party Links
The application contains links to map caches and government climbing license providers. We bear no administrative liabilities over the safety, operational rules, or tracking methods of those external sites. Please read their separate conditions.
8. Changes to This Policy
As we introduce tracking updates, map features, and GPS filters, we will update this text. We will refresh the "Effective Date" tag at the top of the directory whenever revision events take place.
9. Contact Our Safety Team
If you have questions, notes, or urgent security reports regarding coordinate caches, please establish communication with Trekker's Paradise:
Regency Estate, Kalyan-Shil Road,
Dombivli East, Maharashtra, India
Pin Code - 421201